National, March 19, 2024: Swiggy, the leading on-demand convenience platform in India, has launched ‘Delivering Safely,’ a nationwide road safety charter aimed at fortifying its commitment to the safety and well-being of its delivery partners.
With over 3 lakh delivery partners spread across 600+ cities, Swiggy’s reach in food, quick commerce, and other on-demand services remains unrivaled. As the company continues to prioritize user convenience, it recognizes the paramount importance of ensuring a secure environment for its delivery partners, who collectively cover a staggering 3.6 billion kilometers annually.
The ‘Delivering Safely’ charter integrates various safety measures, including enhanced safety training initiatives, provision of advanced safety gear, and the utilization of cutting-edge telematics technology. These efforts consolidate all safety policies under the Swiggy umbrella, facilitating quick assistance and ensuring the safety of delivery partners nationwide.
Key features of the ‘Delivering Safely’ charter include:
- Accidental Medical Coverage: Offering coverage of INR 2 lakh along with INR 10 lakh death cover, with over INR 31 Crores disbursed in insurance claims in FY23.
- Free, On-Demand Ambulance Service: Providing swift assistance with an average response time of 11 minutes, benefiting delivery partners and their families.
- Loss of Pay Support: Ensuring continued income during recovery periods with a minimum guaranteed amount pegged to city-specific average earnings.
- Road Safety Awareness Workshops: Collaborating with state traffic police departments to conduct workshops promoting awareness and safe driving practices.
- Provision of Safety Gear: Access to advanced road safety gear such as reflector helmets, jackets, and raincoats.
- Advanced Telematics: Utilizing data science to monitor driver behavior and identify at-risk delivery partners for specialized training.
Rohit Kapoor, CEO of Food Marketplace at Swiggy, underscored the company’s commitment to road safety, emphasizing its role in enhancing urban life. He stated, “Improving road safety is not just a goal but a necessity for enhancing the daily lives and safety of everyone.”
As part of the ‘Delivering Safely’ initiative, Swiggy conducted a road safety program in Jaipur, focusing on awareness of road safety regulations and accident prevention strategies. The event also included the distribution of Swiggy’s new helmets among delivery partners.
About Swiggy:
Founded in 2014, Swiggy is India’s premier on-demand convenience platform, offering unparalleled convenience to urban consumers. With over 280,000 restaurant partners and services like Instamart and Dineout, Swiggy utilizes innovative technology to provide a hassle-free and reliable delivery experience.
For more information, visit www.swiggy.com.
