By Munish Gupta, Country Head, SoftwareOne India
Compliance around the use and deployment of AI will be under the microscope in 2025. The success of companies’ AI strategies will be dictated by requirements for a balanced approach to risk and potentially new regulatory requirements. What’s more, in a competitive business environment, the fact that companies use AI will become less of a differentiator– it will depend on how AI is used to optimise business processes, fuel innovation, and provide cost saving opportunities and meaningful value to a business and its customers.
To achieve this, it is vital for businesses to be proactive and establish clear governance structures and develop their AI vision and strategy today to help prepare them for the cultural, process and technical changes that will happen tomorrow. Ultimately, the focus should be on leveraging AI responsibly while preparing and upskilling our workforce for this transformation. Teaching ourselves to embrace adaptability, innovation, and continuous learning will help us thrive in this dynamic environment.”
